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How are specimen transported to the lab?Specimens are transported to Physicians preferred lab by end of each work day. Stat labs are immediately transported to the lab after each draw.
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What type of test do can you perform?Blood, Urine, and Saliva
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What age range do you draw patients?Children starting at age 1, adults and geriatrics patients.
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If I wanted to set up a contract with The Mobile Phlebotomist, who would set that up?Either The Mobile Phlebotomist or Provider.
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How can I request service for my patients?Send completed requisition form by fax or email.
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Do you provide services for patients with special needs?Yes we do
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How quick are lab results available?24-72 hours
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How are lab results communicated?Labs results are communicated electronically on Provider's preferred laboratory portal.
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Can you service patients in assisted living, and nursing homes?Yes we do.
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Is their a limit to the amount of patients you can service in one location?8-12 patients per phlebotomist in one facility.
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What is your service area?The Greater New Orleans Areas, Kenner and parts of the Northshore
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How do you handle urgent or Stat request?We have designated phlebotomist and procedures in place to perform stat labs Immediately.
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Are your phlebotomist certified and trained?Our staff members are highly trained and State Certified.
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Do you have a system for feedback or concerns?Yes we do. By designating a team member to promptly review all feedback and concerns and take appropriate action as needed.
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What type of workspace is needed for you to come draw my labs?A nice clean private area.
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Are your Phlebotomists trained and certified?Yes. All of our phlebotomists has years of experience (even with hard sticks).
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When will my results be ready?Most results will be ready between 24-72 hours
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Is there a specific lab you work for and do you have a portal?No, we are The Mobile Phlebotomist. While we do not have a portal to view results, your doctor may have a portal.
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How long will it take to draw labs?15 minutes
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Will insurance cover my service blood draw?The Mobile Phlebotomist do not accept insurance for phlebotomy services at the moment, but will cover blood labs.
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How much will labs be if not covered by insurance?Pricing varies depending on test ordered.
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What do you need to have my labs drawn remotely?A requisition form from your provider.
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Do I need a doctor's order for blood draw?No
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What happens if the phlebotomist can't draw my blood?We will send another phlebotomist out to draw the blood.
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When is payment due for service?Payment is due at time of booking.
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How long will it take for me to get an appointment?Same day if available or 24-72 hours
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Is there a cancellation fee?Please give us a 48 hours cancellation notice. Appointments cancelled within 24 hours of service will be charged a $25 cancellation fee. Appointments cancelled same day will be charged full payment for service.
FAQ
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